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Data now drives distribution.

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Distribution was heavily impacted by changes in consumer behavior during the pandemic. E-commerce exploded, leading distribution companies to face unprecedented demands. Customers now expect online purchases to have quick, inexpensive shipping, along with real-time inventory and delivery updates. In addition, the amount of data available about how products are selected, purchased, and used has also ballooned. To best serve manufacturers and survive in this new environment, distributors must adopt data management tools that describe unified customer experiences and provide accurate supply chain tracking. These tools should be the foundation of data-driven decision-making that allows distributors to remain competitive. A data management partner like Infoverity empowers distributors to:
  • Grow and retain customers
  • Generate new supply chain insights
  • Increase business efficiency
  • Future-proof their business by preparing for market changes
To achieve these goals, distributors must implement data management tools and strategies that address a number of challenges.

Distribution Data Challenges

Distribute Products, Not Data

Distributors often have siloed data in multiple systems. They must consolidate, standardize, and collect a growing amount of product data from manufacturers. Failing to do this leads to incomplete and fractured data supply chains and customer profiles. Distributors need data management to create trusted and integrated data organization-wide.

Segmented Customer Data

Distributors frequently have unmanaged customer data due to their reliance on outdated systems for data capture. This results in inconsistent customer experiences, lost orders, and faulty shipping. With Infoverity’s expertise, distributors create a consistent view of customers across all platforms to bolster customer relations and increase reorder rates.

Inefficient Business Practices

Distributors need accurate product tracking and expedited shipping. However, many distributors’ data systems prevent efficiency. To keep up with the increase in demand, distributors must have data management systems that can complete and trace orders rapidly, and identify the fastest, most reliable delivery routes.

Accurate Inventory

With unreliable data management, distributors lack transparency into their inventory. Distributors need real-time, precise accounting of inventory, a complete history of product life-cycles, and the ability to predict future needs, so they have insight into their supply chains, and can better monitor performance and risks.

90%

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45%

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55%

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89%

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How We Can Help the Distribution Industry

Customer Experience and Insights

Unmanaged customer data leads to a poor customer experience, lost orders, and missed opportunities. Infoverity can help you turn order data into Customer Insights by connecting supplier, product, and customer data to deliver a unified customer view. This will increase reorder rates through an improved customer experience.

Operational Efficiencies

Failing to prioritize MRO leads to operation disruptions, safety hazards, and lost profit. Infoverity helps manufacturers move from Reactive - Operations Centric to Proactive - Data-Driven operations. The future of manufacturing is smarter: predictive analytics to reduce operational inefficiencies, enhanced automation, and data-supported decision making, supported by quality data.

Supplier Insights

Incomplete and unreliable supplier data results in missed insights and growth opportunities. Infoverity helps Manufacturers understand the start-to-finish view of supplier networks to better manage relationships, risk, and workflows. Integrating data-driven processes with your suppliers makes day-to-day tasks simpler and more insightful.

Distribution Case Study

See how we can deliver the power of data to the distribution industry

Download case study

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Services

Company

Contact

USA Headquarters

614-310-1709
5131 Post Road, Suite 220
Dublin, Ohio 43017

EMEA Headquarters

+34 96 331 3974
Avenida Cortes Valencianas,
58 OF 803
46015 Valencia, Spain

DACH Region Office

Willy-Brandt-Platz 2
12529 Berlin (Schönefeld)
Germany