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A digital revolution for the financial industry.

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Perhaps no industry is experiencing more change from digital transformation than banking and financial services. The rise of FinTech companies has empowered customers to demand more personalized experiences and digital banking than ever before. To retain and attract consumers, banking corporations have to bolster their digital tools with increased automation and upgraded back-end support. They must also handle expanding compliance and regulatory requirements when dealing with sensitive consumer data.
To succeed in this rapidly evolving environment, banking and financial businesses must implement data management tools and evolve their approach to data and digital channels overall. Infoverity is a trusted partner in the industry, with a deep understanding of existing data pain points, and the technological expertise to accomplish these goals.

Financial Data Challenges

Poor Data Quality And Data Architecture

Many banking organizations have low-quality data or data that is inaccessible. This results from flawed and outdated data architectures. These problems undermine the ability of financial organizations to modernize their data systems and provide the unified, multi-channel experiences customers seek.

A Focus On Accounts, Not Customers

Banking data systems have been designed to focus on accounts, not customers. Financial companies are plagued by data silos and duplicate customer records. By unifying accounts into single customer views, financial organizations improve customer satisfaction and have increased upsell and cross-sell opportunities.

Regulatory and Compliance Issues

Financial services are faced with expanding regulatory and compliance requirements, including privacy mandates like GDPR and CCPA, credit card data cybersecurity, and the Fair Credit Reporting Act. Legacy data systems impede efficient compliance with these specifications. Data management systems bolster auditing with data governance and centralization.

Healthcare Key Stats

90%

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45%

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55%

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89%

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How We Can Help the Financial Industry

Customer Experience and Insights

Consumers are demanding more digital channels, escalating the need for automation tools to support back-end products, understand customer needs, and perform timely outreach. Siloed data leads to a poor customer experience, lost customers and missed opportunities. Infoverity helps banks deliver a unified customer experience across channels by providing a single, consistent view of customers across lines of business.

Market Intelligence

Banking marketers are unable to identify and target potential account owners without being able to connect and create relationships between multiple data points. Infoverity provides the ability for Marketers to identify potential customers and anticipate needs for products.

Compliance and Regulatory

Banks are having issues keeping up with ever-changing compliance and regulation requirements (AML, KYC, FCRA, GDPR, CCPA) due without access to connected, consolidated, and complete data. Infoverity helps banks master data to decrease risk, make better decisions and drive greater insight.

Financial Case Study

See how we can deliver the power of data to the financial industry

Download Case Study

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Services

Company

Contact

USA Headquarters

614-310-1709
5131 Post Road, Suite 220
Dublin, Ohio 43017

EMEA Headquarters

+34 96 331 3974
Avenida Cortes Valencianas,
58 OF 803
46015 Valencia, Spain

DACH Region Office

Willy-Brandt-Platz 2
12529 Berlin (Schönefeld)
Germany