Product Information Management (PIM) Solutions for Educational Service Providers
Business Need
Quantify the impact of data management and data quality issues
Identify solutions to improve ability to identify schools in danger of leaving the program
Develop a strategy and roadmap to resolve the identified issues
Expedite product approval process and improve customer engagement by increasing efficiencies in product data landscape
Produce deeper capabilities around product profitability reporting
Enhance marketing attribution with greater efficiency in support of Ecomm, Web and Partner channels
Challenges
Immature IT organization that relies heavily on external vendors
Despite general agreement that costs of poor data management were highly tangible, hard data was difficult to obtain
Existing systems were poorly documented
Streamline the initiation process for new products by automating and consolidating product information and image derivatives while reducing catalog complexity
Reduce data inconsistencies, inefficiencies and customer experience issues due to redundant data across multiple systems and functions
Simplify cumbersome approval process and reduce product readiness delays for the start of the semester
Solution and Results
Outlined a multi-phase roadmap to achieve the desired results
Developed detailed business cases to increase school retention, improve billing accuracy, ensure compliance and improve systems and processes
Calculated estimated ROI for implementing MDM and Data Quality solutions to satisfy the business case needs
Adoption of a central model where product data is captured, managed and syndicated in near real time to any channel in a much more efficient and timely manner
Move products through lifecycle stages swiftly to reach the market faster and with greater completeness and accuracy via creation of business driven rules and workflow
Are you an education services provider in need of long-term product information management services? Get started today.
