
Non-Profit Educational Foundation
Data Management Systems for Non-Profits & Educational Foundations
Business Needs
- Quantify the impact of data management and data quality issues
- Identify solutions to improve ability to identify schools in danger of leaving the program
- Develop a strategy and roadmap to resolve the identified issues
- Expedite product approval process and improve customer engagement by increasing efficiencies in product data landscape
- Produce deeper capabilities around product profitability reporting
- Enhance marketing attribution with greater efficiency in support of eCommerce, Web and Partner channels
Challenges
- Immature IT organization that relies heavily on external vendors
- Despite general agreement that costs of poor data management were highly tangible, hard data was difficult to obtain
- Existing systems were poorly documented
- Streamline the initiation process for new products by automating and consolidating product information and image derivatives while reducing catalog complexity
- Reduce data inconsistencies, inefficiencies and customer experience issues due to redundant data across multiple systems and functions
- Simplify cumbersome approval process and reduce product readiness delays for the start of the semester
Solutions
- Outlined a multi-phase roadmap to achieve the desired results
- Developed detailed business cases to increase school retention, improve billing accuracy, ensure compliance and improve systems and processes
- Calculated estimated ROI for implementing MDM and Data Quality solutions to satisfy the business case needs
- Adoption of a central model where product data is captured, managed and syndicated in near real time to any channel in a much more efficient and timely manner
- Move products through life cycle stages swiftly to reach the market faster and with greater completeness and accuracy via creation of business driven rules and workflow
Are you a non-profit in need of a reliable, long-term data management solution?
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