Application Support Engineer

Position Location: USA

Position Overview

 

An experienced consulting role with experience delivering business solutions in leading MDM technologies. The Senior Consultant will act as a work-stream lead collecting and qualifying business requirements, designing the data model, and architecting batch and real-time integrations. This professional is technically proficient, business-facing, and the cornerstone of any project’s ability to execute.This Application Support Engineer is responsible for technical support of Enterprise Information Management solutions. While supporting advanced application and system issues received from Managed Services clients, this position is also responsible for identifying trends and/or documenting known issues and reviewing tickets and following up with users and/or other support groups to ensure client satisfaction and timely resolutions. This senior role should be technically experienced and act as a team lead to other application support engineers.